Where are you located
Alpha and Anchor is based in Sydney, Australia. We ship worldwide.
For a list of retail stockists in your area please email email@example.com.
How are your products packaged
Alpha and Anchor is packaged in an Alpha and Anchor branded pouch.
I am interested in stocking your products in my retail store
For all wholesale inquiries please email firstname.lastname@example.org. We would love to hear from you. A wholesale price list will be provided on request to genuine wholesale buyers.
How much does shipping cost
Domestic Shipping within Australia is currently free.
Shipping to New Zealand is at a flat rate of $10 AUD.
For international shipping rates please enter you shipping details at checkout to receive a real time Australia Post shipping quote.
Refer to option sets for individual product size options.
Please email us at email@example.com for size assistance.
Returns and Exchanges
We offer a full refund or exchange on items which are unworn and in a brand new condition when you notify us within 7 days of receipt of the item by you.
We do not offer returns or exchanges on earrings due to hygiene reasons (except as required by law).
If you wish to return or exchange an item, please log into your account on our website and put in a return request. If you do not have an account, please submit a return request by emailing us at firstname.lastname@example.org prior to sending the item back. Then, return the item by sending the item back to us with the original invoice, and with all tags attached within 7 days of receipt of the item by you.
All returns and exchanges will be at the buyer's expense (including all postage costs for the items being sent back to us, and the exchanged item being sent back to you) and the item, invoice and original tags will be sent back to us with registered post. The shipping cost on the original order will not be refunded.